We’re reaching out to all customers LC Magna v2 printer, which we’ve identified as potentially using legacy control software (Photonics) and would benefit from upgrading to the latest Photocentric Crystalliser software.
LC Magna v.2 Serial Number [4F1XXXXXXXX]
If you’re on legacy control software, it’s essential to upgrade to the latest version of Crystalliser.
The benefits of utilising Crystalliser v2:
- Up to 32% faster print times
- New and improved functionalities:
- highly intuitive web-interface
- easy and effective file management
- new maintenance routines like Magna pre-print checklist
- Improved reliability and processing time
- Free and quick upgrade for all existing Crystalliser users (a 5-minute job that will save you hours on future prints).
- Continued access to official Photocentric support
We strongly recommend upgrading as soon as possible to remain officially supported and to take advantage of improved features and speed.
Magna v2 technical support requires an upgrade to the Crystalliser
Like most hardware vendors, we require you to utilise up-to-date software to remain officially supported.
From the 30th of June 2025, official support for LC Magna v2 via Photocentric support will only be available for users who have migrated to Crystalliser.
From the 1st of July 2025, the Photonics machine profiles as follows: LC Magna V2, LC Magna V2 Fast Printing, and LC Magna V2 Slotted platform will be removed from the Photocentric Studio Software.
How do I upgrade?
Please visit the Crystalliser page on the Photocentric website for ‘first time install’ instructions and the latest update.
How to check the Crystalliser control software version for the LC Magna v2:
